Russell Hobbs Grille-pain Colours Plus 26550-56

I am not going to have an additional converter hanging off my kitchen wall....I didn't even unpack it as the socket was there to see when I lifted the lid of the box.... Who sells a toaster in the UK with a European plug?

I haven't used it yet, but just unpacked it and it was fitted with an EU plug. So, giving this a bad review initially just for that.

I’m having a problem with this toaster. It is burning the bread even at a low setting. Who do I contact for a replacement. Regards Elizabeth Wilson